Skip to main content

Organizational level


Below you will find the steps to help you assess your mental health.

Do: Implement prevention and proactive strategies

02 Step two

01 Implement stress and mental health awareness training for all staff

  • To understand the risks of stress to themselves and to patient safety, and recognize the signs of stress and common mental health disorders – approx. 1-2 hours

02 Support and encourage healthy eating and living

  • Encourage healthy eating habits
  • Do not encourage unhealthy foods and drinks
  • Provide water dispensers
  • Protected mealtimes and breaks – when possible
  • Promote cycle to work schemes
  • Consider providing activities such as Mindfulness/Yoga/Pilates

03 Implement regular team meetings with time protection

  • It can be challenging in some situations to ensure a healthy estate. A clinical/laboratory space should at least have a window and good ventilation
  • Ensure team input into agenda
  • Ensure a safe and respectful space
  • Ensure all team members are given an opportunity to contribute
  • Ensure change is well-communicated and its implementation involves input from the team
  • Ensure that notes at staff meetings are taken with outcomes, actions and follow-up

04 Lead employer/manager to look at Human Resource factors relating to stress

  • Identify and manage poor working relationships
  • Look for presence of aggressions and microaggressions
  • Implement equity, diversity, and inclusion training including gender attitudes and work/life balance
  • Revisit practice/workplace policies and ensure well-being is embedded
  • Revisit practice/workplace policies and ensure well-being is embedded
    What makes you happy at work?
    What causes you stress and/or anxiety at work?
  • Look at leave statistics. Identify where there has been long term and/or frequent leave
  • Have systems in place to check-in (not check-up) regularly on well-being of staff, both opportunistic and structured

05 Lead employer/manager to look at clinical factors related to stress

  • Leaders and managers should practice compassionate leadership skills
  • Ensure regular staff meetings to identify training and support needs and support training
  • In some countries where regular health assessments are routine, add mental health to the general health assessment
  • Avoid chaotic appointment schedules
  • Ensure clinician has control of appointment schedules and waiting lists
  • Ensure technician has appropriate workload
  • As far as possible, ensure protected scheduled emergency slots
  • Implement 5-minute pre and post sessions huddles
  • Identify a chill-out area
  • Develop professional networks with other dental clinics/technician laboratories and national dental associations (NDAs)/professional organizations

06 Identify, train and support a Mental Health First Aider for the workplace

  • Carry out staff surveys and action outcomes
  • Facilitate opportunistic conversations – staff/patients
  • Larger clinics/laboratories may consider using an external well-being support service for staff

07 Implement suicide awareness training for staff (optional)

  • This should be implemented with sensitivity as not all staff may wish to participate in suicide awareness training due to lived experiences

Check the next step

Share experiences and thoughts, and make a positive impact in your team.