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Organizational level

Do

Below you will find the steps to help you assess your mental health.

Do: Implement prevention and proactive strategies

02 Step two

01 Implement stress and mental health awareness training for all staff

  • To understand the risks of stress to themselves and to patient safety, and recognize the signs of stress and common mental health disorders – approx. 1-2 hours

02 Support and encourage healthy eating and living

  • Encourage healthy eating habits
  • Do not encourage unhealthy foods and drinks
  • Provide water dispensers
  • Protected mealtimes and breaks – when possible
  • Promote cycle to work schemes
  • Consider providing activities such as Mindfulness/Yoga/Pilates

03 Implement regular team meetings with time protection

  • It can be challenging in some situations to ensure a healthy estate. A clinical/laboratory space should at least have a window and good ventilation
  • Ensure team input into agenda
  • Ensure a safe and respectful space
  • Ensure all team members are given an opportunity to contribute
  • Ensure change is well-communicated and its implementation involves input from the team
  • Ensure that notes at staff meetings are taken with outcomes, actions and follow-up

04 Lead employer/manager to look at Human Resource factors relating to stress

  • Identify and manage poor working relationships
  • Look for presence of aggressions and microaggressions
  • Implement equity, diversity, and inclusion training including gender attitudes and work/life balance
  • Revisit practice/workplace policies and ensure well-being is embedded
  • Revisit practice/workplace policies and ensure well-being is embedded
    Example:
    What makes you happy at work?
    What causes you stress and/or anxiety at work?
  • Look at leave statistics. Identify where there has been long term and/or frequent leave
  • Have systems in place to check-in (not check-up) regularly on well-being of staff, both opportunistic and structured

05 Lead employer/manager to look at clinical factors related to stress

  • Leaders and managers should practice compassionate leadership skills
  • Ensure regular staff meetings to identify training and support needs and support training
  • In some countries where regular health assessments are routine, add mental health to the general health assessment
  • Avoid chaotic appointment schedules
  • Ensure clinician has control of appointment schedules and waiting lists
  • Ensure technician has appropriate workload
  • As far as possible, ensure protected scheduled emergency slots
  • Implement 5-minute pre and post sessions huddles
  • Identify a chill-out area
  • Develop professional networks with other dental clinics/technician laboratories and national dental associations (NDAs)/professional organizations

06 Identify, train and support a Mental Health First Aider for the workplace

  • Carry out staff surveys and action outcomes
  • Facilitate opportunistic conversations – staff/patients
  • Larger clinics/laboratories may consider using an external well-being support service for staff

07 Implement suicide awareness training for staff (optional)

  • This should be implemented with sensitivity as not all staff may wish to participate in suicide awareness training due to lived experiences

Check the next step
“Discuss”

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Discuss